Frequently Asked Questions
Sometimes a game doesn’t fit into my screen. How can I see the entire
game without scrolling?
How can I send in a question or comment about programming I’ve seen
on HowStuffWorks?
What is your Privacy Policy?
Web Game Questions
The Web Game I want to play seems to load, but nothing happens. How
can I start the game?
What do I do if I am still having trouble accessing a Web Game?
Help with Login
I don’t have a Facebook account. Can I still login?
How do I change my avatar or username?
What if I can’t remember my password?
Sometimes a game doesn’t fit into my screen. How can I see the entire game without
scrolling?
You may need to adjust your computer monitor settings. If your computer monitor
is set at 800x600 pixels or less, you may not be able to see the entire screen.
- On Windows computers, right click on your desktop and select Properties. Then select
Display Properties. Set your monitor to be a minimum of 1024x768.
- On Apple computers, visit Display Properties and set the resolution for a minimum
of 1024x768.
Back to Top
How can I send in a question or comment about programming I’ve seen on HowStuffWorks?
We read every e-mail that we receive; however, due to the large volume of mail,
a personal response may not always be possible. Please follow this link and select
your area of interest:
http://www.howstuffworks.com/hsw-contact.htm
Back to Top
What is your Privacy Policy?
You can find our privacy policy at:
http://www.howstuffworks.com/privacy.htm
Back to Top
The Web Game I want to play seems to load, but nothing happens. How can I start the
game?
You may need to update the Flash player software that powers our free online games.
The player is free and it only takes a minute or two to download. To update your
free Flash player software, please visit Adobe's website here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
For best results, you may need to quit and reopen your browser or restart your computer
after installation.
Back to Top
What do I do if I am still having trouble accessing a Web Game?
If you have already updated your free Flash player software and have restarted your
computer, it is most likely that the game problems you’re experiencing are caused
by an issue with your current Flash player.
If you are having trouble, the first step is to uninstall and re-install a clean
copy of the Adobe Flash Player.
To uninstall Flash:
To install Flash:
NOTE: If you are using an Apple computer, some Web Games may not load on your computer. This is because a small number of Web Games require the Active X plug-in, which is not available on Apple computers.
Back to Top
I don’t have a Facebook account. Can I still login?
Login for the game section of HowStuffWorks uses Facebook. If you do not have a
Facebook account, you can Sign Up for a free account
here.
Back to Top
How do I change my avatar or username?
You always have the choice to use your Facebook name and profile picture OR you
can select a new screen name and avatar just for howstuffworks Games.
To make a change:
- 1. Click on the “My Profile” button
on the games menu at the top of the page.
- 2. Click the “Edit Profile” link under
your current screen name. This is at the top left of your screen, right under the
Welcome! greeting.
- 3. Choose either “Use my Facebook name
and profile picture” or “Select a new screen name and avatar.”
- 4. If you choose “Use my Facebook name
and profile picture,” you can enter your new screen name and select an avatar.
- 5. Click “Save” at the bottom of the
screen to keep your changes, or select “Cancel” to go back to your original settings.
Back to Top
What if I can’t remember my password?
The game section of howstuffworks uses Facebook for login. If you do not have a
Facebook account, you can Sign Up for a free account with Facebook
here. If you have forgotten
your password, Facebook provides prompts to retrieve your account info, including
password.
Back to Top
